5 replies to this topic

[royster13]

I have been re-working all my websites....It was brought to my attention that my contact information is not on the front page....Rather, is is on a "Contact Us" link...In looking at lots of other website, I see I am not the only one....What are your thoughts on this?....Thanks...

[Chris Miller]

royster13 said:

I have been re-working all my websites....It was brought to my attention that my contact information is not on the front page....Rather, is is on a "Contact Us" link...In looking at lots of other website, I see I am not the only one....What are your thoughts on this?....Thanks...

I think the most important thing is a phone number, preferably toll free and LARGE text on every page. Just above and below the product information on product info pages is a perfect place to put it.

I don't think the rest of it needs to be on every page. Unless maybe you're targeting local clients, and want to use a city / state / province etc to show them that you too are local.

Just my opinion for what it's worth.

[djoctagone]

For all of my sites, my toll free number is in bold upper right corner on every page.

My name, email, toll free phone and fax number appear on the bottom of every page.

[SunEmbroider]

I also have a toll free phone number in bold at the top of each page and three links to the contact us page (top header, footer and below sidebar navigation) on every page of my site. I think having contact information readily available makes potential customers feel more secure about doing business online. I also include a link/ phone number/logo image to the local chamber of commerce I belong to on our about us page to reinforce our local presense and accountability. Our contact page includes both phone numbers (toll free and local) plus address although I don't include our fax number to prevent unwanted faxes. Some people may say that three links per page is overkill but I believe that at least one contact link should be above the fold. When producing custom products your customer should be able to easily contact you. Why only have it in a small font in the footer?

[Schlep]

Perhaps Arnie was right. LOL

:D:D:D:D:D

[samo]

royster13 said:

I have been re-working all my websites....It was brought to my attention that my contact information is not on the front page....Rather, is is on a "Contact Us" link...In looking at lots of other website, I see I am not the only one....What are your thoughts on this?....Thanks...

I am a professional web site developer and have designed sites for many years for large clients. I have also won numerous awards for my web site designs.

I have always advised clients as follows:
If you have a site that will be viewed by a large # of consumers, it is most likely best to "hide" your contact info. (This is precisely, why most PC computer mfgs do a great job of hiding their phone Number!)

If you have site that is being viewed by mostly potential clients, I encourage you to show your company contact info on the home page or make it a very easy to get to it!

In my present life, I supply Visa Gift Cards to ASI and PPAI distributors.

As shown on my site.
http://www.dynamicdi...us/agents-only/

I have my contact info at the bottom of the home page and also have a CONTACT US button as well.