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#1
Posted 15 May 2008 - 12:08 PM
Kay
#2 Guest_Awardmaster_*
Posted 15 May 2008 - 12:36 PM
#5
Posted 15 May 2008 - 01:53 PM
Awardmasters said:
The only incorrect pricing is because of the supliers furnish it incorrectly or not at all. There is an area now that pops up if a suppliers price is guaranteed by the supplier. If it isn't there then the supplier is at fault. Not allsuppliers care if their prices are up to date with either SAGE or ESP.
Louisville Display
#6
Posted 15 May 2008 - 02:10 PM
I have the basic set up now and waiting to expand my site again when they come out with new templates.
Go to sageworld.com and sign up for 30 days free. Check out the daily
education classes too. Try others too before you decide for sure.
Let us know how you make out.
#7 Guest_Awardmaster_*
Posted 15 May 2008 - 03:11 PM
SAGE enters the pricing from supplier catalogs. It has been my experience that SAGE often makes errors if the product is priced in any way other than per each. That is if it is priced by the 1000 or by the square inch etc. It seems that when that is the case it is usually beyond the comprehension of the person that calulates the price. It is true that the supplier can verify the pricing and SAGE will mark it as verified. However, that does not make the supplier at fault if their catalog is correct and SAGE screws it up. Virtually all of the mistakes we find on SAGE (and we find several every week) are SAGE's fault. It is extremely rare that a supplier provides incorrect pricing, and extremely common that SAGE screws up the data input.
gil levitch said:
#8
Posted 15 May 2008 - 03:16 PM
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#10
Posted 16 May 2008 - 07:39 AM
The search engine works slightly differently from a users perspective, just need to get used to them. Sage works much faster and seems to be more robust, do not get the lock outs and aborts that i get with ESP.
So far i have only found one of my suppliers not in SAGE. I havnt had any issues with pricing yet. I like the ability to filter by rating and the supplier ratings seem to be more accurate.
The presentation tool is far superior in Sage, options to reverse the price grid, add totals, include additional charges (but be careful it will add all additional charges including extra colors). Reordering the items is very much faster in SAGE, there is a reorder by price button and you can move an individual item around very fast. I like to group like items in a presentation, with ESP it takes an eternity with frequent lock outs. Sage is a breeze so much faster.
It does take a bit of time to get used to everything.
We were running ESP while we transfered over and to keep all the presentations and searches we had done in ESP, we have only used it once! So will be dropping ESP this month.
hope this helps
Adrian
#12
Posted 16 May 2008 - 08:23 AM
Awardmasters said:
SAGE enters the pricing from supplier catalogs. It has been my experience that SAGE often makes errors if the product is priced in any way other than per each. That is if it is priced by the 1000 or by the square inch etc. It seems that when that is the case it is usually beyond the comprehension of the person that calulates the price. It is true that the supplier can verify the pricing and SAGE will mark it as verified. However, that does not make the supplier at fault if their catalog is correct and SAGE screws it up. Virtually all of the mistakes we find on SAGE (and we find several every week) are SAGE's fault. It is extremely rare that a supplier provides incorrect pricing, and extremely common that SAGE screws up the data input.
Then I suggest that you call SAGE and tell them of their errors. I find them to very responsive to anyone that calls them.
Louisville Display
#13
Posted 16 May 2008 - 09:28 AM
Hi Adrian,
Please be sure and talk to your supplier about getting listed on Sage.
A few years back so many never heard of Sage and it helps when we educate them.
Also, here are a few tips:
Call the supplier to confirm all pricing, specials and set ups.
Fax a hard copy of any sample or orders to the supplier. For some reason
suppliers do not get it time to time from the Sage system.
Thanks for sharing your good experience.
Barbara
#14
Posted 16 May 2008 - 11:20 AM
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#15 Guest_Awardmaster_*
Posted 16 May 2008 - 04:54 PM
I don't have to call them, they provide a little button to report errors and I use it several times a week.
Thanks of the tip.
gil levitch said:
#16
Posted 17 May 2008 - 01:36 AM
I have only found an error in pricing ONE time, and I reported that directly to the supplier, and used the "request sample" button to do so on that comment field. I got a thank you phone call too.
Only Tradenet and Ashworth have not gotten my sample requests, but they may have some outdated fax or email info on file with Sage.
Tradenet seemed to already know that they "never get" the sample orders from Sage, but they didn't pick up the overnight charges for the samples either! :) Maybe they should look into getting that corrected, but the supplier probably needs to call Sage to get the problem corrected.
#17
Posted 17 May 2008 - 07:32 AM
Awardmasters said:
I don't have to call them, they provide a little button to report errors and I use it several times a week.
Thanks of the tip.
I'm happy that this works for you. I have always found that a one on one conversation with a person works much better for me.
Louisville Display
#18
Posted 22 May 2008 - 07:51 AM
Did you sign up for the free 30 days with Sage? If so how do you like it?
Take Care.
Barbara
#19
Posted 22 May 2008 - 12:05 PM
Kay
#20
Posted 22 May 2008 - 01:30 PM
All the best and Happy Holiday!
Barbara
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